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How t789 Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and exactly how we use, store and protect it.

Account data protectedJazzCash, Easypaisa, Raast wallet details securedNo data sold to third partiesYour right to request data deletionContact us to update your records
t789 How t789 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply consistent data-handling practices across every account — whether the account holder deposits from Karachi or anywhere else in Pakistan where our service is accessible under local law. Here is how each key area works in practice.

Encryption in Transit

All data sent between your device and our servers — including JazzCash deposit requests and account login — is encrypted via SSL so it cannot be read in transit by a third party.

Cookie and Session Control

We use session cookies to keep your account active on mobile and desktop. You can clear these from your browser at any time; doing so will log you out of your current session.

Account Security Alerts

If we detect a login from an unfamiliar device or location, we flag the session and may ask you to verify via the mobile number registered to your account.

Data Retention and Deletion

We keep your account data for as long as required by applicable law. Once your account is closed and the retention period has passed, we delete identifiable personal records from our active systems.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review, correct or remove data we hold on your account — including wallet identifiers tied to JazzCash, Easypaisa or Raast — our support team handles these requests directly. Send your request with your registered account details and we will verify your identity before processing any change.

Email Support Send your data request or privacy query to our support email address. Include your account username and the specific data you want reviewed, corrected or removed.
Live Chat Open the chat widget inside your account dashboard to reach our support team. Explain your privacy concern and an agent will guide you through the steps to action your request.
Account Settings Some data updates — such as your contact number or linked Raast reference — can be changed directly inside account settings without contacting support first.

Your Privacy Policy Questions

These are the questions we hear most often about how t789 collects and handles your data. If your question is not covered here, reach out through live chat or email support.

We collect your name, contact number, email address, and the payment identifier for your chosen method — for example, your JazzCash mobile number or Easypaisa wallet ID — to verify your identity and process transactions.

No. We never store your PIN. We only record the transaction reference that the payment rail returns after your deposit is confirmed — your PIN stays between you and your wallet app.

We share data only with the payment processors needed to complete your deposit or withdrawal — such as JazzCash, Easypaisa or Raast infrastructure — and with service providers who support platform operations under strict data-use agreements.

Contact our support team via live chat or email, provide your registered account details, and ask for a data subject access request. We will verify your identity and respond within a reasonable time frame.

Yes. You can request deletion by contacting support. We will remove identifiable personal records once your account is closed and any legally required retention period has expired.

We use session cookies to keep you logged in across your Android browser or desktop. They do not track you across other websites. You can clear them from your browser settings at any time, which will end your active session.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.